Commercial Terms of Service
Governing commercial procurement, corporate credit lines, hardware distribution covenants, and fleet fulfillment protocols.
Syntrix Supply functions exclusively as a business-to-business (B2B) trade distributor. By submitting an application, registering an account, or processing an order on syntrixsupply.com, the purchaser warrants that they are an active commercial entity, automotive repair facility, or corporate fleet operator. We do not sell to retail consumers.
Traditional Net 30 trade terms are privileges manually granted following three (3) qualifying initial standard orders paid upfront at checkout. Syntrix Supply reserves the right to suspend or terminate credit checkout workflows at any time if corporate credit scores deteriorate, trade histories lag, or underlying accounts fall delinquent. Delinquent accounts accrue interest at a rate of 1.5% per month.
All shipments exceeding $199 qualify for standard free freight routing within the United States. All risk of loss or physical damage transitions strictly to the buyer upon carrier pickup from our warehouse hubs under standard FOB Origin principles. Any logistical exceptions or external freight damage must be logged directly with the carrier within 48 hours of drop-off.
Due to the advanced software registration matrices and cryptographic configurations bound to high-tier vehicle diagnostic tablets, hardware items are subject to a strict 15% restocking fee if returned unopened within 14 business days. No returns, adjustments, or credit reversals will be granted on any equipment where software licensing or Secure Gateway (SGW) modules have been registered or activated.
Hardware assets and localized software update passes sold by Syntrix Supply are locked to regional manufacturing parameters. Equipment cannot be exported outside of the United States. Buyers agree to maintain strict compliance with manufacturer geographic restrictions and localized data transmission policies.
These corporate terms, purchasing agreements, and credit contracts are executed under, interpreted by, and bound strictly to the corporate governance frameworks of the State of Delaware, without regard to conflict of law rules.